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Applying AI to Retain At-Risk Policyholders
For an insurer seeking to reduce customer attrition, we deployed predictive AI to assess risk of cancellation in real-time via CRM integration. By segmenting policyholders and customizing retention strategies, we enabled more proactive and personalized engagement.
Key Results
54% recovery rate of at-risk customers through targeted outreach.
Real-time risk scoring, enabling smarter segmentation and strategic follow-ups.
Conclusion
With AI-powered insights and tailored interventions, the client significantly improved policyholder retention and strengthened customer loyalty.
Why choose Evoluciona?
At Evoluciona, we don't just implement technology, we adapt it to the specific needs of each client. Our client and results-focused approach allows us to offer measurable solutions that transform challenges into competitive advantages.
